An Arby’s customer claims in court that a restaurant urinal burned his genitals with “scalding steam,” and when he complained, an employee said, “We have that bathroom problem again.”
Kenneth DeJoie sued Tulsa-based U.S. Beef Corp. dba Arby’s Restaurant, for the alarming incident in its Monument, Colo. outlet. DeJoie claims that on May 28, 2010, he “was utilizing the urinal in the men’s restroom when it caused a jet of steam to shoot forth from the urinal and burn Mr. DeJoie’s genitals.”
When he and his wife reported it, an Arby’s employee “responded that ‘we have that bathroom problem again,’ and ‘this happens when the sink in the kitchen is running,’” the DeJoies say in the complaint.
They say the employees’ response proves that the building’s “plumbing and/or water heating systems” routinely malfunction and violate building codes, to allow continuing operation of a “urinal that shoots jets of scalding steam.” The DeJoies seeks damages for negligence, premises liability and loss of consortium.